Words and Pictures Stories
A complete assessment will also include some sort of illustrated adaptation of a Words and Pictures© story. A story which, as Chip and Dan Heath describe in their book Switch: How to Change Things When Change Is Hard, begins to direct the rider, motivate the elephant and shape the path toward the goals in the map. For an example see Our Story under “We Are.”
Before training, organizational or case consultation, or group supervision, we want everyone in the organization to have the same clear visual picture about what is happening and the best hopes for it, especially when there is disagreement about what needs to happen.